Who can notify you that a customer has passed away, and how?

Who can notify you that a customer has passed away, and how?

If you need to contact us about the loss of a loved one you can do this over the phone or through mail. We are here to support you.

By Phone:

  • Within Australia: 1300 415 445
  • Calling from Overseas: +61 2 8288 2061

By Mail:
Attn: Estate Management
GPO Box 40
Sydney NSW 2001

You do not need to be acting in an official capacity, on behalf of the Estate, to provide us with initial notification of the deceased customer’s passing.

Daniel Thompson
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