Using Apple Pay to Make a Transaction

Using Apple Pay to Make a Transaction

You can use Apple Pay in stores wherever contactless payment is accepted. You can also make in-app purchases and on websites in Safari where Apple Pay is available as a payment option.

Apple Pay requires an active internet connection for adding a card or provisioning. However, an active internet connection is not required to make in-store purchases.

Reversing a transaction made with Apple Pay is the same as a physical card. Please contact your merchant if you wish to request for a reversal or refund.
You may be asked to provide the last four digits of your Device Account number. To find this, select Settings ➡ Wallet & Apple Pay ➡ Card ➡ scroll down and view ‘Device Account Number’. You can also find it in the Wallet app by selecting the card and tapping on the symbol with the 3 dots on the lower right hand corner and then scrolling down and view ‘Device Account Number’.

All purchases made with Apple Pay can be returned according to the store’s policies. If you return an item paid for with Apple Pay, the store may require you to tap your device onto the payment terminal to complete the return. Store policy may require you to use the physical card also.

The last 10 transactions made with Apple Pay can be viewed within the Wallet app. Simply tap on your card in the Wallet app and tap ‘…’ (3 dot icon at the lower right hand corner of the wallet app), then tap the Transactions tab. Additionally, a real-time* push notifications with transaction details will be sent after each Apple Pay purchase.

*Real-time push notifications require an active internet connection.

Ben Ferguson
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