Archives: FAQs

About Apple Pay

What is Apply Pay? Apple Pay offers an easy, secure, and private way to pay on iPhone, iPad, Apple Watch, and Mac. Just like you do with your Kogan Money Credit Card today, simply tap your iPhone or Apple Watch at any contactless terminal.

Apple Pay Set up

Which Devices are compatible with Apple Pay? iPhone (In store, within apps, on the web with Safari) –iPhone SE, 6 and higher devices Apple Watch (In store and within apps) paired with iPhone SE and later – Apple Watch 1st Generation and higher devices iPad (within apps and on the web in Safari)– iPad Pro and iPad Pro…

Using Apple Pay to Make a Transaction

Where can I use Apple Pay? You can use Apple Pay in stores wherever contactless payment is accepted. You can also make in-app purchases and on websites in Safari where Apple Pay is available as a payment option. Do I need to have an active internet connection for Apple Pay to work? Apple Pay requires…

Apple Pay Security

Is Apple Pay Secure? Yes. Apple Pay allows you to make easy, secure, and private transactions in stores, in apps, and on the web. When you add a credit card to Apple Pay, information that you enter on your device is encrypted and sent to Apple servers.Learn more about Apple Pay and its security. What…

Rewards and Card Benefits with Apple Pay

Are transactions made using Apple Pay eligible for reward Points? Yes, transactions made with Apple Pay will continue to receive the Rewards Points as per the Kogan Money Credit Cards Rewards Terms and Conditions​.

Miscellaneous

What should I do if I lose my original card and then receive a replacement card? The cards within Apple Pay are digital versions of your physical cards. If you lose your original card and receive a replacement card, then the replacement card will be automatically updated within your Apple Pay Wallet. What should I…

Does a Fixed Payment Option earn Reward Points?

Cash accessed from your card/account with a Fixed Payment Option will not earn reward points. If your Kogan Money credit card is eligible to earn Rewards Points, your initial eligible purchase will earn Reward Points prior to conversion to the Fixed Payment Option. The conversion itself will not earn Rewards Points.

Can I cancel my Fixed Payment Option anytime?

Yes, you can request to cancel your FPO anytime. Starting that day when your FPO is cancelled, any Main FPO Balance will revert to the underlying balance type and the APR and interest calculation that relates to it. For example, if the FPO would have been a Cash Advance, interest will be calculated at the…