How do I update my mailing or residential address
You can update your mailing or residential address in the Kogan Money Credit Cards mobile app. Alternatively, you may contact us. Visit koganmoney.com.au/credit-cards/contact for contact options.
Archives: FAQs
About Apple Pay
What is Apply Pay? Apple Pay offers an easy, secure, and private way to pay on iPhone, iPad, Apple Watch, and Mac. Just like you do with your Kogan Money Credit Card today, simply tap your iPhone or Apple Watch at any contactless terminal.
Apple Pay Set up
Which Devices are compatible with Apple Pay? iPhone (In store, within apps, on the web with Safari) –iPhone SE, 6 and higher devices Apple Watch (In store and within apps) paired with iPhone SE and later – Apple Watch 1st Generation and higher devices iPad (within apps and on the web in Safari)– iPad Pro and iPad Pro…
Using Apple Pay to Make a Transaction
Where can I use Apple Pay? You can use Apple Pay in stores wherever contactless payment is accepted. You can also make in-app purchases and on websites in Safari where Apple Pay is available as a payment option. Do I need to have an active internet connection for Apple Pay to work? Apple Pay requires…
Apple Pay Security
Is Apple Pay Secure? Yes. Apple Pay allows you to make easy, secure, and private transactions in stores, in apps, and on the web. When you add a credit card to Apple Pay, information that you enter on your device is encrypted and sent to Apple servers.Learn more about Apple Pay and its security. What…
Rewards and Card Benefits with Apple Pay
Are transactions made using Apple Pay eligible for reward Points? Yes, transactions made with Apple Pay will continue to receive the Rewards Points as per the Kogan Money Credit Cards Rewards Terms and Conditions.
Miscellaneous
What should I do if I lose my original card and then receive a replacement card? The cards within Apple Pay are digital versions of your physical cards. If you lose your original card and receive a replacement card, then the replacement card will be automatically updated within your Apple Pay Wallet. What should I…
The Fixed Payment Option is subject to eligibility criteria.
For the full terms and conditions of your Fixed Payment Option, please refer to the Kogan Money Credit Card Terms and Conditions and Other Important Information.
Does a Fixed Payment Option earn Reward Points?
Cash accessed from your card/account with a Fixed Payment Option will not earn reward points. If your Kogan Money credit card is eligible to earn Rewards Points, your initial eligible purchase will earn Reward Points prior to conversion to the Fixed Payment Option. The conversion itself will not earn Rewards Points.
Can I cancel my Fixed Payment Option anytime?
Yes, you can request to cancel your FPO anytime. Starting that day when your FPO is cancelled, any Main FPO Balance will revert to the underlying balance type and the APR and interest calculation that relates to it. For example, if the FPO would have been a Cash Advance, interest will be calculated at the…
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Important Information
All applications are subject to credit criteria. Fees, charges and Terms and Conditions apply.
Kogan Money Credit Cards are issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”). NAB has acquired the business relating to these products from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the products.
All applications are subject to credit criteria. Fees, charges and Terms and Conditions apply.
Kogan Money Credit Cards are issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”). NAB has acquired the business relating to these products from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the products.