Due to COVID-19, our chat agents are experiencing a high volume of customers contacting us resulting in extended waiting times. If you need to contact us, click here to log in to Kogan Money Credit Cards Online and send us a secure message, or alternatively submit an online enquiry below. If you do need to chat with us, we are available 8am-7pm AEST Monday to Sunday.
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If you cannot find an answer to your question, you can submit an online enquiry.
For Customers who may have hearing and or speech impairments to make and receive phone calls or who may have difficulty speaking English:
National Relay Service www.relayservice.com.auTelephone Typewriter (TTY) Users – call 133 677 and request 1300 415 445 Speak and Listen Users – call 1300 555 727 and request 1300 415 445 Internet Relay Users – connect to the NRS website https://internet-relay.nrscall.gov.au/ and request 1300 415 445 Language, Translation and Interpreting services – connect to Website www.tisnational.gov.au/ Call: 1800 131 450 and request 1300 415 445